Britannia Coastal Tours - Discover the Wonders of the Coastline

Britannia Coastal Tours, located at 22 Maritime Parade, Suite 4B, Plymouth, Devon, PL1 3BB, United Kingdom, is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share information about you when you use our site and services.

Information We Collect

We collect the following types of information:

Personal Information: This includes information that can be used to identify you, such as your name, contact information (address, phone number, and email), payment information (credit card details), and booking details (tour dates, number of participants). We collect this information when you book a tour, charter a yacht, subscribe to our newsletter, or contact us through our online platform.
Usage Data: This includes information about how you use our site, such as the pages you visit, the links you click, and the searches you conduct. We collect this information automatically through cookies and similar technologies.
Device Information: We may collect information about the device you use to access our site, such as your IP address, browser type, operating system, and device identifiers. This information is also collected automatically.

How We Use Your Information

We use your information for the following purposes:

To provide our services: This includes processing your bookings, managing your account, providing customer support, and communicating with you about your tours or charters.
To improve our services: We use usage and device information to understand how people use our site and to identify areas for improvement.
To personalize your experience: We may use your information to personalize the content and offers you see on our online platform.
To send you marketing communications: With your consent, we may send you emails about new tours, special offers, and other news about Britannia Coastal Tours. You can unsubscribe from these emails at any time.
To comply with legal obligations: We may be required to disclose your information to comply with applicable laws and regulations.

Sharing Your Information

We may share your information with the following types of third parties:

Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, website hosting providers, and email marketing providers.
Business Partners: We may share information with business partners who offer related services, such as hotels or transportation providers, only when necessary to provide you with a complete tour package.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include using encryption to protect sensitive data, implementing access controls to limit who can access your information, and regularly monitoring our systems for security vulnerabilities. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking and payment details are retained for the legally mandated duration related to financial record-keeping, aligned with United Kingdom law.

Your Rights

You have the following rights with respect to your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to have inaccurate or incomplete personal information corrected.
Erasure: You have the right to have your personal information erased in certain circumstances.
Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
Right to Withdraw Consent: Where we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at 22 Maritime Parade, Suite 4B, Plymouth, Devon, PL1 3BB, United Kingdom.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

Third-Party Websites

Our online platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of these websites before providing them with your personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our online platform.

If you have any questions about this Privacy Policy, please contact us at 22 Maritime Parade, Suite 4B, Plymouth, Devon, PL1 3BB, United Kingdom.