Terms and Conditions of Britannia Coastal Tours
Welcome to Britannia Coastal Tours. By accessing or using our services, including guided boat tours, wildlife spotting cruises, historical coastline explorations, private yacht charters, and ferry services to coastal islands, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
Your access to and use of services provided by Britannia Coastal Tours is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
2. Services Offered
Britannia Coastal Tours provides a range of tourism services, including but not limited to:
- Guided boat tours
- Wildlife spotting cruises
- Historical coastline explorations
- Private yacht charters
- Ferry services to coastal islands
Specific details of each service, including itineraries, pricing, and availability, are provided on our website or directly by our staff.
3. Bookings and Payments
All bookings are subject to availability and confirmation by Britannia Coastal Tours. Full payment may be required at the time of booking, or a deposit may be required with the balance due prior to the commencement of the tour or service. We accept various methods of payment as indicated at the time of booking.
Britannia Coastal Tours reserves the right to cancel or modify bookings due to unforeseen circumstances such as adverse weather conditions or mechanical failures. In such cases, a full refund or alternative booking will be offered.
4. Cancellation and Refund Policy
Cancellation policies vary depending on the type of service booked. Details of specific cancellation policies are provided at the time of booking. Generally, cancellations made with sufficient notice (as specified in the booking details) will be eligible for a full or partial refund. Cancellations made with short notice may not be eligible for a refund. Britannia Coastal Tours reserves the right to retain a reasonable administration fee for any cancellations.
5. Conduct and Safety
Passengers are expected to conduct themselves in a responsible and respectful manner at all times. Britannia Coastal Tours reserves the right to refuse service to anyone whose conduct is deemed disruptive, dangerous, or offensive to other passengers or staff.
Safety is our top priority. Passengers must comply with all safety instructions and guidelines provided by our staff. Britannia Coastal Tours is not liable for any injury, loss, or damage caused by a passenger's failure to follow safety instructions.
6. Liability
Britannia Coastal Tours is not liable for any loss, damage, injury, delay, or inconvenience caused by events beyond our control, including but not limited to:
- Adverse weather conditions
- Mechanical failures
- Acts of God
- Government regulations
- Acts of terrorism
Our liability is limited to the cost of the service provided. We recommend that passengers obtain appropriate travel insurance to cover any potential losses.
7. Intellectual Property
All content on our website and promotional materials, including but not limited to text, images, logos, and trademarks, is the property of Britannia Coastal Tours and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any of our content without our express written permission.
8. Privacy Policy
Britannia Coastal Tours is committed to protecting your privacy. Personal information collected during the booking process will be used only for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Amendments
Britannia Coastal Tours reserves the right to amend these Terms and Conditions at any time without notice. The latest version of the Terms and Conditions will be available on our website. Your continued use of our services after any amendments constitutes your acceptance of the revised Terms.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Britannia Coastal Tours
22 Maritime Parade,
Suite 4B,
Plymouth, Devon,
PL1 3BB
United Kingdom